Job Description

Accounts Receivable & Billing Coordinator

This position is for a law firm based in Buckhead, GA.

NowackHoward’s Accounts Receivable & Billing Coordinator requires a proactive, detail-oriented individual committed to excellent client service. Experience in billing and administrative support is preferred but not required for the right candidate.

This position is for someone who is comfortable wearing multiple hats, able to work independently while collaborating effectively within a team environment, and enjoys the challenges of improving firm billing procedures and supporting the day-to-day administrative needs of the billing department. A positive, can-do attitude and a willingness to learn are essential! The individual must be comfortable in a fast-paced and dynamic environment.

SUMMARY:

The Accounts Receivable & Billing Coordinator position is a full-time, non-exempt role that will support the firm's law practice by performing all billing functions and providing general billing administrative assistance. This includes efficiently preparing accurate invoices for all clients, generating and editing pre-bills, applying payments, and maintaining accurate records. Responsibilities also include internal accounting functions such as accounts payable, accounts receivable, and reconciliation of accounts. Collaboration with the Collections team, our CPA, and the Firm Administrator will be required to enhance billing processes.

The role requires excellent communication and customer service skills to address billing inquiries consistent with the firm's engagement agreements while maintaining positive and professional interactions with clients, attorneys, and staff. Confidentiality is crucial. The ability to work well in a fast-paced, deadline-driven environment, as part of a highly functioning team, is essential.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The essential functions include, but are not limited to, the following:

• Responsible for internal firm accounting, including client audit letters, client billing, vendor payments, firm invoicing, client payment processing, collection payment processing, check requests, and reconciliation of internal and external accounts.
• Manage billing-related phone calls, emails, and correspondence.
• Generate pre-bills, complete pre-bill edits, and transmit final invoices.
• Apply payments, monitor accounts for outstanding balances, and perform monthly AR follow-ups.
• Assist with remote check deposits, as necessary, in a secure and appropriate location.
• Address and resolve internal and external billing issues while maintaining accurate documentation.
• Collaborate with the managing partner, collections team, firm administrator, and CPA to streamline billing processes.
• Generate Retainer invoices, process Retainer deposits and oversee payment tracking.
• Assist with client terminations by gathering the necessary billing information for final invoices.
• Review and approval of write-offs, credits, etc. as initiated by the billing attorneys, ensuring compliance with Firm policy.
• Perform general billing administrative tasks as needed. If work is slow, assist with general administrative tasks such as answering phones and assisting with other Firm administrative needs.

EDUCATION AND EXPERIENCE REQUIREMENTS:

• High school diploma or equivalent required; associate degree (or higher) or relevant certification preferred.
• Experience in law firm billing or a similar environment is a plus.
• Strong organizational skills and attention to detail.
• Proficiency in accounting software and Microsoft Office Suite.
• Proven billing and accounting experience.

SKILLS:

• Strong organizational abilities to handle multiple tasks and meet deadlines.
• Excellent problem-solving and communication skills.
• Ability to maintain composure during high workload periods.
• Commitment to confidentiality and professionalism.

NowackHoward is committed to creating an inclusive environment for all employees. We are an equal opportunity employer and will make reasonable accommodations for qualified individuals.

HR Partners Inc. began its history as Lowden and Associates Inc. in Atlanta, Georgia, in May of 1998, as a Human Resource Consulting and Payroll Services firm. Our first clients were two GE companies who needed to integrate recently acquired businesses into their existing businesses. We continued to grow providing Human Resource solutions, PEO and ASO services to businesses in over 19 different industries, covering over 22 states.

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