Job Description

Salary: $65,000 – 68,000 + Company Van

Location : Must be located in MA

Service Engineer – Gym Equipment – Commercial and Residential Accounts

Job Summary:
One of our goals is “Satisfying 100% of our customers and end-users.” Our Services teams are always aiming to improve their service performance, to provide the best fitness experience anywhere. We are looking for a problem-solving Service Engineer who will act as a customer advocate. In this role, you will ensure complete customer satisfaction by diligently resolving all customer requests relating to the installation and service of our products.

Job Responsibilities:

• Execute jobs in line with defined standard operating procedures
• Achieve field performance (TTS, FTFR, and JMR3)
• Manage stock of parts and guarantee a high-level of inventory record accuracy
• Educate customers in the technical use and care of  equipment

Qualifications:

• 3+ experience in similar role
• Diploma/Degree in Electronics and communications or similar
• Mechanical/electronic engineering skills
• Ability to troubleshoot, test, repair, and service technical equipment

About the Company:
Our client is a world leader in designing and manufacturing fitness equipment. We provide customized solutions to private homes, fitness clubs, hotels, spas, rehabilitation centers, corporate gyms, universities, professional sports facilities, and more. Our client embodies the philosophy of Wellness, which calls for a balanced lifestyle through regular exercise, healthy eating, and a positive mental attitude.

 

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