Receptionist Job at Bishop’s Common at St Luke, Oswego, IL

T2E5UTFMNmQ5WmRkdXA3WVNkU3h3bUIzMVE9PQ==
  • Bishop’s Common at St Luke
  • Oswego, IL

Job Description

JOB TITLE: RECEPTIONIST

JOB DUTIES

  • Operate switchboard, paging and beeper systems. Receive incoming calls. Ascertain nature of the call and relay to the person responsible or proper location within the facility using extension, voice mail, beeper or pager.
  • Operators do not respond to questions concerning patient care or institutional operation.
  • Incoming calls regarding residents will be referred to their Unit Manager or Charge Nurse. Rehab patient calls are transferred to their room, nurses station, or number provided to the caller.
  • Must possess a positive attitude and the ability to deal with co-workers, residents, family members, visitors and general public in a professional manner.
  • Maintains confidentiality.
  • Other related duties that may become necessary or as directed by the Supervisor, Department Head and/or Administrator.
  • Reception duties include screening and directing all incoming persons, answering inquiries according to established release of information policies, enforcing visitation policies and orders and refusing admission of objectionable persons to resident and business areas. Report suspicious persons to the Maintenance Department, Administrator or Supervisor in charge.
  • Supply long distance call log forms to employees and residents monthly to record long distance calls. The charges are then billed to the employees and residents.
  • Perform telephone billing functions for St. Luke and Bishop’s Commons through the KAMA telephone system following department procedures.
* Maintain and post for easy reference:
  • ¨ a current list of emergency numbers
  • ¨ current a list of personnel and extensions
  • ¨ current list of residents by name and room number
  • Maintain bulletin board in lobby as residents are admitted and discharged.
  • Refer to procedures for operation of switchboard, paging and beeper systems.
  • The operator may cut in on a conversation only when an emergency dictates.
  • Provide directions to residents, visitors, guests, sales representatives, etc.
  • Ensure that persons coming into the facility abide by the visiting rules and regulations. Receptionist may refuse admission to persons due to their age, condition, or other factors involved.
  • Assist all departments with clerical duties such as typing, stuffing envelopes, preparing lists, personnel work copying, etc., as directed by Supervisor.
  • Handle emergencies in accordance with facility’s policy.
  • The Receptionist notifies the Supervisor of the department’s supply, equipment and maintenance needs, who in turn requisitions supplies and equipment from the Purchasing Department and notifies Maintenance of repairs via the repair requisition form.
  • Treat resident information as confidential material as identified in the HIPPA guidelines.
  • Good care and use of supplies and equipment
  • Work area is kept neat and orderly by switchboard personnel. Housekeeping performs normal housekeeping duties as scheduled.
  • Fire and Disaster: During a disaster or fire, the Switchboard Operator is a key person and has specific duties which are outlined in the Fire and Disaster Plan and are posted at the switchboard. The operators must familiar with these duties and regulations and participate in periodic drills conducted by the Building Engineer.
  • Other related duties that may become necessary or as directed by the Supervisor, Department Head and/or Administrator.

QUALIFICATIONS:

  • High school graduate with course in typing.
  • Ability to operate a switchboard. May acquire skill through on-the-job training.
  • Must be pleasant and have pleasant speaking voice.
  • Must be well groomed.
  • Must be courteous, patient and tactful when dealing with the public and residents.
  • Must be able to cooperate with other personnel.

Job Tags

Part time, Long distance

Similar Jobs

Kennametal, Inc.

Manufacturing Machine Operator I - Entry-US Job at Kennametal, Inc.

 ...quantity verification of incoming product prior to coating. Originate documentation to accompany heats through the Coating Focused Factory. Visually inspect coated carbide inserts with unaided eye and microscope. Verify product and style match route card. Accurately record... 

Liberty Personnel Services, Inc.

Electrical Designer Job at Liberty Personnel Services, Inc.

 ...Job Details: Electrical Designer / Drafter Salary: $70,000$100,000 per year Job Type: Full-time Work Location: In-person; must be local to Calabasas or surrounding areas Benefits: Medical insurance, paid time off, retirement plan About the Position... 

Staffmax Staffing & Recruiting

Accounts Receivable Clerk Job at Staffmax Staffing & Recruiting

 ...Staffmax is helping our client hire an experienced Accounts Receivable Clerk for a 5-month contract. If youre detail-oriented, organized, and passionate about accounting, this is a great opportunity to contribute to a growing finance team. Contract length: 5 months... 

Link Dental Excellence

Registered Dental Assistant - DA/RDA Job at Link Dental Excellence

 ...Who We Are: At Link Dental Excellence, we provide to our patients top-quality dental...  ...to be full functional chairside dental assistant; esp. with special training on TMJ/functional...  ..., leading to sponsored career path to Registered Dental Assistant (RDA) ; Since we are... 

GEV Wind Power

Temporary GWO Wind Turbine Instructor Job at GEV Wind Power

 ...Job Type: Temporary Location: Fort Worth, Texas Duration: April - End of May 2026 GEV Wind Power U.S. is seeking highly skilled and experienced GWO Wind Turbine Instructor to join our North American Team. As a GWO Wind Turbine Technical Instructor, you will...